Terms of Service

Who you're dealing with

GoBurley is a sole trader business run by George Burley, based in Portishead, North Somerset. You deal with me directly throughout: there are no account managers and no subcontractors handling your project without you knowing.

Quotes and prices

Prices shown on this site are a starting point, not a fixed quote. Once I understand what you need I'll give you a written quote, and that price holds for 30 days.

• Website builds start at £499 when taken with a care plan, or £799 outright.
• Hosting is £20 a month and is required on every website I build. It's already included in the price of every care plan.
• Care plans run from £49 a month.

I'm not currently VAT registered, so no VAT is charged. Work outside an agreed quote is charged at my hourly rate, and I'll tell you before starting it rather than after.

Payment

• Builds: 50% before I start, 50% when the site goes live.
• Hosting and care plans: monthly by standing order or direct debit, on the same date each month.
• Invoices: due within 14 days unless we've agreed otherwise.

If an invoice goes unpaid for more than 30 days I may pause work and suspend hosting, but I will always contact you first and give you a chance to sort it out.

What I need from you

Projects stall on content far more often than on code. You agree to provide text, images, logins and feedback in reasonable time, and to have the right to use any material you send me. If a project goes quiet for more than 60 days I may close it and invoice for the work completed so far.

Care plans and minimum terms

If you took the reduced build price, your care plan runs for a minimum of 12 months. After that it continues monthly and either of us can end it with 30 days' notice. If you joined with a website you already had, there's no minimum term.

Monthly time allowances roll over for one month and then reset. They can't be accumulated indefinitely or exchanged for a discount.

Who owns what

You own your domain name, registered in your name, from day one.

Once the final invoice is paid, you own the website design and content I've produced for you. Until then I retain ownership of the work. Anything I built beforehand, including my own reusable code and components, stays mine, and you get an unlimited licence to keep using it as part of your site. Third-party elements such as fonts, plugins and stock images remain under their own licences.

I'd like to show your project in my portfolio. Tell me if you'd rather I didn't and that's fine.

Cancelling

You can cancel a care plan with 30 days' notice once any minimum term has passed. When you leave I'll give you 30 days to arrange hosting elsewhere, hand over your site files and access, and help point your domain wherever you're going. There's no exit fee.

If you cancel a build partway through, you're invoiced for work completed to that point and the deposit is non-refundable.

What I can and can't promise

I'll carry out the work with reasonable skill and care. I can't promise specific search rankings, traffic levels or sales, because nobody controls Google's results and anyone who says otherwise isn't being straight with you.

I aim to keep hosted sites available at all times, but I can't guarantee uninterrupted service. Backups are taken daily and kept for 30 days on care plans.

My liability for any claim is limited to the amount you've paid me in the 12 months before it arose. I'm not liable for lost profits, lost business or indirect losses. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't legally be limited.

Acceptable use

Websites I host must not be used for anything unlawful, or to send spam. If that happens I may suspend the site immediately.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If part of these terms turns out to be unenforceable, the rest still applies.